Shipping

All FRZN orders are shipped from Canada.
Processing time: 1–3 business days.
Transit time: 2–7 business days within Canada (carrier-dependent).

You’ll receive a tracking number as soon as your order ships.

Returns

We accept returns on unworn jewellery in original packaging within 14 days of delivery.
To start a return, contact us at shopfrzn1@gmail.com with your order number.

Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.